Training Is Not an Antidote for Poor UX Decisions

4 min read
Headshot of Bailey Lewis
Written By Bailey Lewis
Cartoon of people falling out of a pipe, running across a purple ground, and then falling into a black hole.
Summary: Relying on training to make your UX better is like relying on a wet paper bag to hold your lunch.

Written By Bailey Lewis

Headshot of Bailey Lewis

Bailey is an award-winning writer and international speaker, known for her perspectives on creating more thoughtful digital products and processes through the lens of content strategy.


Graphic: @djosephmachado

About truematter

Our team has been doing the real work of user experience since the earliest days of the commercial web. We’re out to make your digital products a whole lot better.

We’re not hatin’ on training. But we do hate bad UX.

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