Kick-Start Your User Experience Career
Becoming a truematter Content Strategy Intern
We make user-friendly digital products (sites, apps, and software) that are loved by the people who interact with them. We care deeply about online content and devote great energy to its excellence. We’re looking for someone who is passionate about writing and strategizing online content. We are also looking for someone who might be a good fit for our team longer term.
Warning — We don't do traditional copywriting.
Writing for the web is very different from traditional or advertising copywriting. You’ll need to be willing to learn how to write online and aspire to create outstanding web content within the standards and best practices of user experience. You’ve got a ton to learn, and the work will sometimes be tedious.
Write, Edit, and Proof
Author, edit, and assist with content for websites, intranets, apps, mobile sites, software, internal projects, client-facing and internal-facing documentation, and marketing efforts.
Learn Content Strategy & User Experience
Immerse yourself in the craft of content strategy. Learn the principles of UX and apply them to your work. Contribute to content strategy discussions, documentation, and participate in client Discovery, user testing sessions, and meetings.
Work Closely with Team Members
Contribute to defining, strategizing, and documenting UX solutions. Really.
Participate in client Discovery and user testing sessions.
Take Notes & Author Documentation
It’s not glamorous, but you’ll learn what makes real-world digital products tick.
Required Skills & Qualities
This is a writing internship. You will write extensively every day you're in the office. If you don't feel passionate about words and writing, this internship is not for you.
We’re looking for college students pursuing degrees in:
- Journalism / Communications
- English / Writing
- Library Science
- Related Writing-Centric Programs
General Writing Skills
High proficiency in English grammar and usage. Familiarity with AP style.
Online Microcopy Skills
We'd love you to have experience writing content, particularly micocopy, online. If you don't, the strength of your writing should knock our socks off.
Experience organizing disparate pieces of content into clear categories.
- Required - Mac or PC Operating Systems
- Required - Microsoft Office (e.g., Word) or Equivalent
- Strongly Desired - Adobe Creative Suite (e.g. InDesign, XD)
- Strongly Desired – Wireframing and/or Prototyping Tools (E.g., Sketch, Axure, InVision, etc.)
Comfortable Learning Code
Not scared of web development and learning more about it. If you’re not already knowledgeable about development, show us a willingness to learn at least basic HTML.
Learning & Curiosity
Relentless desire to learn and immerse yourself in all things UX. Willing to quickly learn new tools and approaches.
The ability to make things happen with extraordinarily limited direction. Excellent proactive attitude, take-charge personality, and “can-do” demeanor.
Ability to multi-task and meet tight deadlines.
Applicants will be evaluated based on experience, online samples, interview, and references.
Hours & Trial Period
- 10-20 hours per week, on-site (paid).
- 4-week trial period to verify skills and fit.
Working at truematter
- Competitive Compensation
- Excellent Opportunities
- Build enviable expertise.
- Get encouraged and pushed by brilliant, creative colleagues.
- Work on challenging projects.
- Thrive in a bohemian environment.